Privacy Policy
Introduction
Protecting your private information is our priority. This Privacy Policy applies to Qube, developed and operated by QubeBI LLC (a Qatari-registered company, “Qube”, “we”, “our”, or “us”). It governs data collection, storage, and usage for our business intelligence platform, including websites, applications, and related services (collectively, “Qube”).
Qube is a business-to-business (B2B) platform. The data we process is primarily related to our client companies and their authorized representatives. By using Qube, you consent to the data practices described in this statement, in compliance with Qatar’s Personal Data Privacy Protection Law (Law No. 13 of 2016) (“PDPL”) and, where applicable, international standards such as the EU GDPR and California CCPA.
Qube is a business-to-business (B2B) platform. The data we process is primarily related to our client companies and their authorized representatives. By using Qube, you consent to the data practices described in this statement, in compliance with Qatar’s Personal Data Privacy Protection Law (Law No. 13 of 2016) (“PDPL”) and, where applicable, international standards such as the EU GDPR and California CCPA.
Collection of Business and Personal Information
We collect information necessary to deliver our contracted services, including:
- Business contact information (first and last name, company/organization, job title, business email, business phone number)
- Company details (name, billing address, VAT or registration details)
- Billing and payment details for subscriptions
- Business operational data uploaded to Qube (e.g., POS, inventory, procurement, and sales data)
- Technical usage information (log files, IP address, device type, browser, session duration)
- Cookies and tracking data for authentication, performance monitoring, and platform optimization
We do not collect consumer lifestyle or demographic data (e.g., age, gender) unless specifically required for service delivery. Data is provided either directly by client representatives or generated through the use of Qube’s platform.
- Business contact information (first and last name, company/organization, job title, business email, business phone number)
- Company details (name, billing address, VAT or registration details)
- Billing and payment details for subscriptions
- Business operational data uploaded to Qube (e.g., POS, inventory, procurement, and sales data)
- Technical usage information (log files, IP address, device type, browser, session duration)
- Cookies and tracking data for authentication, performance monitoring, and platform optimization
We do not collect consumer lifestyle or demographic data (e.g., age, gender) unless specifically required for service delivery. Data is provided either directly by client representatives or generated through the use of Qube’s platform.
Use of Business and Personal Information
We use collected information to:
- Deliver contracted analytics services
- Personalize and optimize dashboards and reports
- Provide account management and technical support
- Process billing and subscription management
- Communicate important service updates and notifications
- Conduct anonymized, aggregated analysis to improve our platform and develop benchmarks
We do not use client business data for consumer profiling or advertising.
- Deliver contracted analytics services
- Personalize and optimize dashboards and reports
- Provide account management and technical support
- Process billing and subscription management
- Communicate important service updates and notifications
- Conduct anonymized, aggregated analysis to improve our platform and develop benchmarks
We do not use client business data for consumer profiling or advertising.
Sharing Information with Third Parties
We do not sell or rent business or personal data.
We may share information with:
- Trusted service providers (e.g., hosting, cloud infrastructure, payment processors)
- Third-party providers assisting in platform support, bound by confidentiality agreements
- Regulators and government authorities in Qatar when legally required
Cross-border transfers of personal data (outside Qatar) are carried out only in compliance with PDPL requirements and with appropriate safeguards such as Standard Contractual Clauses (SCCs).
We may share information with:
- Trusted service providers (e.g., hosting, cloud infrastructure, payment processors)
- Third-party providers assisting in platform support, bound by confidentiality agreements
- Regulators and government authorities in Qatar when legally required
Cross-border transfers of personal data (outside Qatar) are carried out only in compliance with PDPL requirements and with appropriate safeguards such as Standard Contractual Clauses (SCCs).
Data Retention
- Business and personal data is retained for the duration of the client contract.
- Data may be securely archived or anonymized after contract termination for research or benchmarking.
- Billing and transactional records are retained in compliance with Qatari law and audit requirements.
- Data may be securely archived or anonymized after contract termination for research or benchmarking.
- Billing and transactional records are retained in compliance with Qatari law and audit requirements.
Security of Information
We safeguard your data with:
- Encryption in transit and at rest
- Role-based access controls for client representatives
- Hosting in a hyper scaler in Doha region, aligned with ISO 27001, SOC 2, and PDPL compliance
- Ongoing monitoring, security audits, and incident response protocols
- Encryption in transit and at rest
- Role-based access controls for client representatives
- Hosting in a hyper scaler in Doha region, aligned with ISO 27001, SOC 2, and PDPL compliance
- Ongoing monitoring, security audits, and incident response protocols
Your Rights
Under Qatar’s PDPL, authorized client representatives have the right to:
- Access personal data we hold
- Correct inaccurate data
- Request deletion of personal data (subject to legal/contractual requirements)
- Withdraw consent (where applicable)
- Object to or restrict certain types of processing
For clients in the EU or US, equivalent rights under GDPR and CCPA are extended where relevant.
- Access personal data we hold
- Correct inaccurate data
- Request deletion of personal data (subject to legal/contractual requirements)
- Withdraw consent (where applicable)
- Object to or restrict certain types of processing
For clients in the EU or US, equivalent rights under GDPR and CCPA are extended where relevant.
Children and Consumers
Qube is a B2B platform and is not intended for individual consumers or children under the age of 13. We do not knowingly collect data from children. If discovered, such data will be deleted.
Cookies & Tracking
Qube uses cookies and tracking technologies for:
- Authentication and login management
- Customization of dashboards
- Platform usage analytics and performance monitoring
Cookies do not track consumer browsing behavior outside of Qube. You may control cookies in your browser settings.
- Authentication and login management
- Customization of dashboards
- Platform usage analytics and performance monitoring
Cookies do not track consumer browsing behavior outside of Qube. You may control cookies in your browser settings.
Email Communications
We may contact client representatives with:
- Service announcements and alerts
- Billing and subscription information
- Account management and support updates
- Product enhancements and feature releases
Marketing emails (e.g., events, promotions) will only be sent with prior consent. You may opt out at any time by clicking “unsubscribe”.
- Service announcements and alerts
- Billing and subscription information
- Account management and support updates
- Product enhancements and feature releases
Marketing emails (e.g., events, promotions) will only be sent with prior consent. You may opt out at any time by clicking “unsubscribe”.
External Data Storage
Your business data may be stored on servers within Qatar and abroad, including Google Cloud’s global regions. Any cross-border transfers are made in compliance with PDPL requirements and international standards.
Changes to This Policy
We may update this Privacy Policy to reflect new legal requirements or platform changes. Clients will be notified via email or system notice. Continued use of Qube after updates constitutes acceptance of the revised policy.
Contact Information
For questions or to exercise your rights, please contact:
QubeBI LLC
Doha, Qatar
📧 qube@xyrotech.io
Effective Date: 10/09/2025
QubeBI LLC
Doha, Qatar
📧 qube@xyrotech.io
Effective Date: 10/09/2025
